Thank you for shopping with Symphoria Perfumes. We proudly deliver premium, long-lasting fragrances across Pakistan.
1. Delivery Coverage
We deliver throughout Pakistan, including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, and smaller cities and towns.
Cash on Delivery (COD) is available nationwide.
2. Delivery Timeline
- 5-7 working days
- Orders placed before 4:00 PM will dispatch on the same day.
3. Shipping Charges
- Flat delivery charge: Rs. 200 nationwide
- Free shipping on orders above Rs. 4,000
- No hidden charges
- No additional COD charges
4. Cash on Delivery (COD)
- COD available across Pakistan.
- Pay the courier upon delivery.
- Please keep the exact amount ready.
- Repeated order cancellations may result in COD restrictions and advance payment requirements.
5. Order Tracking
After dispatch, you will receive:
- Tracking ID via WhatsApp
- Courier details Postx
You may also contact us with your order number for tracking assistance.
6. Delivery Delays
Occasionally, deliveries may be delayed due to weather conditions, public holidays, strikes, or courier operational issues. We will keep customers informed if significant delays occur.
7. Wrong Address or Failed Delivery
If delivery cannot be completed because of:
- Incorrect address
- Unavailable recipient
- Unreachable phone number
the parcel may be returned to us. Re-shipping charges may apply.
8. Damaged or Incorrect Product
If you receive a damaged, leaking, or incorrect product:
- Contact us within 24 hours of delivery
- Provide clear photos or video evidence
- Eligible claims will be replaced at no additional cost
9. Contact Information
Email: symphoriaperfumes@gmail.com
WhatsApp: 0337-1298689
Website: symphoriaperfumes.com
Location: Karachi, Pakistan